Privacy policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our blog, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/09/2024.

How do we use the information gathered?

Any of the information we collect from you may be used in one of the following ways:

1. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than for the express purpose of delivering the purchased product or service requested.

2. If you choose a direct payment gateway to complete your purchase, your credit card data is stored at Tifara. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

3. The e-mail address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional news, updates, promotions, related product information, etc. If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

How do we protect your information?

We implement security measures that meet or exceed current standards to protect the safety of your personal information when you place an order or submit your personal information on our website, but please be aware that no system of transmitting data over the internet can be guaranteed as 100% secure.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers.

How are cookies used?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and retain certain information. Cookies allow web applications to respond to you as an individual. We use cookies to understand and save your preferences for future visits and compile aggregate data about the site traffic and site interaction so we may better offer site experiences and tools in the future. We may contract with third-party service providers to assist us in better serving our site visitors. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Do we disclose information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or providing service to our customers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of others or ourselves. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party Links

Occasionally, we may include links to third-party sites on our website. These sites have separate and independent privacy policies and we therefore hold no responsibility or liability for the content and activity of these linked sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

To protect your personal information we take precautions and follow practices to make sure it is not lost, inappropriately used, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. Do review the policy frequently. Modifications will take effect just as they are posted on the website. You will be kept in the loop for significant changes that are made to the policy, to ensure you’re updated as customers. In case of a merger or being acquired, your information may be transferred to the new owners to keep you as our customers.